Our Entrepreneurs

Zeena Majali

CrystelCall

Zeena Majali Zeena Majali
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

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From the Entrepreneurship Blog

Events

40 High-Impact Entrepreneurs from 13 Countries Join Network at the 56th International Selection Panel in Miami; Endeavor Reaches Milestone of A Thousand Entrepreneurs Selected

December 12th, 2014 — by admin

Miami, FL – December 11, 2014 – Endeavor selected 40 high-impact entrepreneurs leading 22 companies in 13 countries at its 56th International Selection Panel. Endeavor now supports 1,030 High-Impac…

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In the news

2014 Global Entrepreneurship Summit in Morocco Spotlights the Endeavor Network

December 1st, 2014 — by admin

The 5th Annual Global Entrepreneurship Summit took place in Marrakech, Morocco this year, serving as one of the world's largest celebrations of entrepreneurs who bring ideas to life by creating ente…

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