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Ramez Kalis

CrystelCall

Ramez Kalis Ramez Kalis
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

From the Entrepreneurship Blog

Events

Endeavor UAE Networking Event Brings Together 100+ Network Members and Business Leaders

May 27th, 2015 — by admin

Endeavor UAE hosted a networking event this month in Dubai that convened network members, mentors and entrepreneurs from around the world for a night of connections, knowledge-sharing and discussion.…

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In the news

Turkey's Iyzico Raises Series B Round of Funding with Participation from Endeavor Catalyst

May 28th, 2015 — by admin

The Istanbul-based Iyzico, founded by Endeavor Entrepreneurs Barbaros Özbugutu and Tahsin Isın, raised a  $6.2 million Series B round of funding led by IFC, 212 and Speedinvest, with participation…

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