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Ramez Kalis

CrystelCall

Ramez Kalis Ramez Kalis
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

From the Entrepreneurship Blog

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Endeavor eMERGE Dubai Convenes 40+ Entrepreneurs and Network Members to Highlight Human Capital

September 25th, 2014 — by admin

Endeavor hosted an Endeavor eMERGE event in Dubai this month, bringing together top members of the network from the MENA region for two days of networking, workshops and discussion. With a particular…

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Endeavor Catalyst Participates in Recent Funding Round for Uruguay's Scanntech

September 30th, 2014 — by admin

Endeavor Catalyst recently joined the funding round for Uruguay's Scanntech, a leading technology platform that connects retailers in emerging markets to consumer products companies, financial institu…

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