Our Entrepreneurs

Ramez Kalis

CrystelCall

Ramez Kalis Ramez Kalis
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

From the Entrepreneurship Blog

Events

Endeavor Jordan Hosts Second Annual "Catalyzing Conversations" Event with Top Members of the Global Network

June 30th, 2015 — by admin

Endeavor Jordan hosted the second annual 'Catalyzing Conversations' event in collaboration with the 59th Endeavor International Selection Panel in Amman. 'Catalyzing Conversations' is a multi-tiered e…

Read more

In the news

Endeavor Jordan Hosts Second Annual "Catalyzing Conversations" Event with Top Members of the Global Network

June 30th, 2015 — by admin

Endeavor Jordan hosted the second annual 'Catalyzing Conversations' event in collaboration with the 59th Endeavor International Selection Panel in Amman. 'Catalyzing Conversations' is a multi-tiered e…

Read more

Contact us

Press center

Community

Newsletter Sign Up