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Ramez Kalis

CrystelCall

Ramez Kalis Ramez Kalis
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

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Endeavor Holds Inagural Endeavor Investor Summit - Southern Cone in Buenos Aires

May 3rd, 2015 — by admin

The Endeavor Investor Network, Endeavor Argentina and Endeavor Uruguay collaborated on the first Endeavor Investor Summit - Southern Cone event in April, gathering a network of high-impact entrepreneu…

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May 4th, 2015 — by admin

HotelBrain, the Greek hotel management company founded by Endeavor Entrepreneur Panos Paleologos, recently reached an agreement with the investment fund SouthBridge Europe. The Luxembourg-based fund w…

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