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Ramez Kalis

CrystelCall

Ramez Kalis Ramez Kalis
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

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Three Keynote Speakers Announced for the 2015 Endeavor Entrepreneur Retreat

March 2nd, 2015 — by admin

The invite-only 2015 Endeavor Entrepreneur Retreat will take place May 6-8 in Westchester, NY. Three top-tier keynote speakers have been confirmed for the event: - Kenneth I. Chenault is Chairman a…

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Mexico's Yogome Announces R&D Partnership with Yale University to Explore Educational Gaming

March 24th, 2015 — by admin

Yogome, the leading developer of highly engaging, educational mobile games for children in elementary school, has announced a two-year, research and development partnership with the play2PREVENT (…

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