Our Entrepreneurs

Ramez Kalis

CrystelCall

Ramez Kalis Ramez Kalis
“I saw an opportunity to build a world-class call center in MENA.”
Country
Jordan
Employees
190
Year selected
2011
Website

Company Snapshot

When Ramez, Zeena and Ibrahim introduced Jordan’s first free-standing, independent call center in 2007, the country had long been due for a customer service upgrade. Now the phone is ringing off the hook. CrysTelCall provides high quality, cost-competitive call center outsourcing services, primarily for MENA region clients with mostly Arabic-speaking customers. Competing with call centers based in Egypt, CrysTelCall has earned a reputation for utmost quality as one of the region’s few third party-certified outsourcing providers. The entrepreneurs believe that Jordan is a prime location for outsourcing, and they are ready to grow their business aggressively in hopes of capturing a larger portion of the MENA region’s multi-billion dollar call center market.

From the Entrepreneurship Blog

Events

Three Keynote Speakers Announced for the 2015 Endeavor Entrepreneur Retreat

March 2nd, 2015 — by admin

The 2015 Endeavor Entrepreneur Retreat will take place May 6-8th in Westchester, NY. Three top-tier keynote speakers have been confirmed for the event: - Kenneth I. Chenault has served as Chairman…

Read more

In the news

CNBC Features Endeavor Greece Research on Job Creation; Highlights the Need for Entrepreneurship

March 1st, 2015 — by admin

CNBC recently featured Endeavor Greece's Creating Jobs for Youth in Greece report, bringing focus to the need for  high-quality employment opportunities in the struggling economy.  The piece highlight…

Read more

Contact us

Press center

Community

Newsletter Sign Up